f General Conditions - Autoshuren
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General Conditions

Reservations are to be made before departure. Reservations cannot be made based on specific car types. A comparable or larger car may be offered. Details of cars may vary per country. Reservations are to be made in advance and the confirmation depends on availability at time of reservation. Payment is due before departure, at the time of the rental. Unused rental days that have been reserved and paid for will not be refunded.

Within 24 hours of making a booking, cancellation is possible without any charges. After this the booking is final. Should you need to cancel your booking the conditions are as follows:

By receiving a reservation number your booking is final. You can cancel your reservation within 24 hours of making the booking without any charges. Should you have to cancel your reservation after 24 hours, the following conditions apply: cancellation up to 14 days before pickup date EUR 35.00. From 14 days up to 2 days before pick-up date EUR 75.00. Cancellation within 48 hours before pickup date results in cancellations charges of 100% of the rental charges. Administration fee is non refundable. Partially used vouchers are non refundable.

Payment is due before departure and should be done via creditcard. If you complete the booking you authorise payment. Your payment must be transferred to our account 6 weeks before the collection date.

Unless otherwise stated, rates are inclusive of unlimited mileage, collision damage waiver, theft protection, airport fee, vehicle license fee, VAT and limited liability insurance. For specific information, please contact our reservations department.

We reserve the right to change the rates at any time without prior notice.

Please note that if you return your rental car 30 minutes or later after the collection time on the return date, an extra day will be charged.

Age and additional drivers
Minimum age is 21 years. All drivers must be in the possession of a valid drivers license from the country of origin. Costs for extra drivers vary by country and will be paid for locally. Costs for young drivers between 21 and 25 years old vary by country and will be paid for locally.

Picking up the car
Upon picking up the car, the renter should be carrying a return ticket, a valid drivers license from the country of origin and a valid credit card in his/her own name, covering the rental price and costs for optional items (when not prepaid). The following credit cards are accepted: Visa, Mastercard, Dinersclub and American Express

In case the main driver has no credit card in his/her name, a deposit will be applicable. The amount varies by country. In some countries a cash deposit is not accepted. Please inquire at the time of your booking.

Additional drivers
On most locations a surcharge can be applicable for extra drivers. All drivers must be in the possession of a valid drivers license from the country of origin. Additional driver charges are to be paid locally at the time of pick up.

One way rental
One way rentals are allowed for some locations but have to be confirmed at the time of booking. The surcharge can vary, is exclusive of tax and is to be paid locally.

Special requests
Child seats, ski racks and other extras are on request and can not be guaranteed.
In most countries child seats are mandatory for younger children. Alamo has child seats available that need to be requested at the time of the booking. They are subject of availability at the time of the rental. A deposit will be taken. Please inquire at the time of the booking.

Local charges
Charges and conditions for all extras that have to be paid locally can change without prior notice.

International Driving License
An international driving license is only necessary if your driving license does not state the English language.

Car types and capacity
The mentioned capacity of the car is a guideline only and no rights can be derived from this. The car type mentioned is an example only and is not necessarily available at the time of rental.

In case you are not satisfied with your car, the rental or the reservation, please send your complaints within 6 weeks after returning the car to: customerservice@autoshuren.nl or to:
Target Travel Services
Bisonspoor 3002 – A701
NL-3605 LT Maarssen

Other terms and conditions can be applicable. All rates, terms, conditions and conditions per country can change without prior notice.

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